Updated 14 June 2026 · by the Move to Pattaya team

★ PLAIN ENGLISH · NEVER SOLD · NEVER SHARED FOR COMMISSION

Your data, handled honestly.

We collect the minimum we need to reply to you and improve the site — nothing more. We never sell your data, and we never pass it to agents for a commission. Here's exactly what we do, in plain English.

0
Data sold, ever
0
Agents paid for your details
3
Third parties, named below
You
Can access or delete it

Last updated: June 2026

This policy explains how TIMPAEMI Co., Ltd. ("we", "us"), operating Move to Pattaya as part of the Pattaya Authority network, handles personal information you give us through this website. We've written it to be readable, not to hide behind legalese.

What we collect

  • Lead and contact form details — your name, email address, phone/WhatsApp number, and any message you send us.
  • Your plan details — the answers you give the planner (such as nationality, age, household, purpose of move) and the personalized plan it generates for you, when you choose to send it to us.
  • Basic analytics — anonymous or pseudonymous usage data (pages viewed, device type, approximate region) collected via Google Analytics to understand how the site is used. We do not collect your name through analytics.

We do not ask for, or knowingly collect, sensitive information such as passport scans, financial account numbers or health records through this site. Please don't send those by web form.

Why we collect it

  • To reply to you — to send your written plan, answer your question, and follow up about the help you asked for.
  • To improve the site — to see which guides are useful, fix what isn't, and keep our figures relevant.

That's it. We don't build advertising profiles, and we don't use your details to market unrelated products.

Our core promise

We never sell your data. We never share it with visa agents, schools, clinics, insurers, developers or any other party in exchange for a commission or referral fee. Staying commission-free is the whole point of Move to Pattaya — and that applies to your personal information too.

Who we share it with

We use a small number of trusted service providers purely to run the site and reply to you. They process data on our behalf and are not allowed to use it for their own purposes:

  • Email and form delivery — to receive your message and send our reply.
  • Website hosting — our hosting provider (the site runs on Cloudflare infrastructure) processes requests so the site loads and the contact form works.
  • Analytics — Google Analytics, to produce aggregate usage statistics.

If you ask us to coordinate part of your move and engage a specialist (for example a visa specialist or insurer), we'll only pass on the details needed to do what you've asked, and only with your knowledge — never for a commission.

Cookies & analytics

This site uses a small number of cookies and similar technologies, primarily for Google Analytics, to count visits and understand usage. These help us improve the guides. You can block or delete cookies in your browser settings, and you can opt out of Google Analytics using Google's browser add-on. Blocking analytics cookies won't stop the site working.

How long we keep it

We keep lead and contact information only as long as needed to help you and for a reasonable period afterwards for our records, then delete it. Analytics data is retained according to standard Google Analytics retention settings. If you'd like your data removed sooner, just ask.

Your rights

You can ask us at any time to:

  • Access the personal information we hold about you;
  • Correct anything that's wrong;
  • Delete your information from our records.

To exercise any of these, contact us using the details below and we'll action it promptly. Depending on where you live, you may have additional rights under your local data protection law (such as the EU/UK GDPR or Thailand's PDPA); we'll honour applicable rights on request.

Children

This site is intended for adults planning a move. We don't knowingly collect personal information directly from children. Where a plan concerns your children's schooling, that information comes from you, the parent or guardian.

Changes to this policy

If we update this policy we'll change the "last updated" date above. Significant changes will be made clear on this page.

Contact

Questions about your data, or want to access or delete it? Reach us through the contact page or on WhatsApp at +66 96 728 6999. We're TIMPAEMI Co., Ltd., based in Pattaya, Thailand.

Privacy you can trust — now plan your move

We only ever use your details to help you, never to sell or earn a commission. With that clear, build a free personalized plan — or get in touch about your data any time.